Petsense Reviews
Petsense Customer Reviews (14)
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Petsense Customer’s Q&A
Petsense Features and Benefits
Petsense is a pet specialty retailer that caters to the needs of pet owners, primarily in small and mid-size communities. It offers a wide range of pet food, supplies, and services, such as grooming and training.
Key features and benefits of Petsense include:
- Professional Development and Personal Enrichment: Petsense offers rewarding opportunities for professional development and personal enrichment.
- Wide Range of Services: Petsense provides a variety of services, including grooming and training.
- Customer Service: Petsense is committed to providing outstanding customer service.
- Rewards Program: Petsense has a rewards program called Neighbor's Club, where members can earn free services.
- Health Insurance Plans: Petsense offers coverage under medical, supplemental medical, dental, vision, and life insurance plans for eligible children, legal spouses, and domestic partners of full-time and eligible part-time team members.
These features and benefits make Petsense a great choice for pet owners looking for a one-stop-shop for all their pet needs. For more detailed information, it's best to visit the Petsense website or contact your local Petsense store.
Petsense Pricing
Petsense offers a variety of professional grooming and training services for pets of all shapes and sizes. The range of services includes nail trims, bathing, and full-service grooming. These services are tailored to meet the unique needs of pets. Pricing varies based on breed, size, and coat condition.
For a standard grooming package, you can expect to pay between $30 and $90. This cost can vary depending on your location and several other factors, including your pet’s size and temperament. Petsense offers several combo packages, like Bath & Trim and Bath & Brush, that will help ensure that you only pay for what you need.
For an accurate estimate, it's recommended to visit one of the Petsense salons and consult with the skilled grooming team. They also offer add-on services to personalize your pet's salon experience. These include premium, essentials, basics, flea cleanse, shed release, and more. The cost of these add-on services starts at $15 and can go up to $30.
Petsense also has a rewards program called Neighbor's Club. Members can earn free services. If you buy 7 of the same qualifying grooming service (Full Groom, Bath & Trim, or Bath & Brush), you get 1 free.
Please note that all pets are required to be current on their rabies vaccine at least 48 hours prior to their appointment. This is based on state laws and Petsense Policy.
For more detailed information, it's best to visit the Petsense website or contact your local Petsense store.
Payment Method
Petsense accepts various forms of payment for purchases. These include Cash, Credit Card, Debit Card, and Gift Card. Refunds for items returned to the store are made by crediting the original method of payment if proof of purchase is provided. In some cases, a store-only Merchandise Return card will be issued.
Here's how the refund is issued based on the original payment:
- Cash: Refund issued in form of Cash
- Credit Card: Credit issued to the same credit card account
- Debit Card: Cash
- Gift Card: Gift Card
- Check: Cash if under $200, Check if over $200. If the purchase was fewer than 10 business days ago, a check will be mailed from the corporate office.
Please note that Petsense gift cards cannot be returned or redeemed for cash or credit except where required by law. For any specific charge inquiries, one can usually find more details in the Petsense account's order history or contact Petsense customer support for assistance. Always keep an eye on credit card statements to ensure that all charges are legitimate.
Petsense FAQs
Petsense Return Policy?
Petsense offers a 30 Day Return Policy. If not completely satisfied with any item purchased from Petsense by Tractor Supply, it can be returned with proof of purchase within 30 days from the purchase date to exchange or return an item at its original purchase price. Active Neighbor's Club members are eligible for 30 Day paperless returns. All returns require a proof of purchase or are subject to refund verification system approval.
For store purchases, the cash register receipt or any transactions attached to a customer’s Neighbors Club account serves as a proof of purchase for items bought at your local Petsense by Tractor Supply store. Store returns without proof of purchase or after 30 days from purchase date require refund verification system approval. Approved returns without a receipt require a valid State or Federal ID. If approved, the item will be returned for the current item price and any refund will be issued in the form of a gift card. Approved returns with a receipt after 30 days from purchase date will be refunded as described in the Refunds section.
Refunds for items returned to your local Tractor Supply store are made by crediting the original method of payment if proof of purchase is provided; in some cases a store-only Merchandise Return card will be issued. Original Payment: Refund Issued in Form of: Cash Cash* Credit Card Credit issued to same credit card account Debit Card Cash* Gift Card Gift Card Check Cash if under $200, Check if over $200. If purchase was fewer than 10 business days ago, a check will be mailed from our corporate office *Subject to available store cash on hand.
Petsense gift cards cannot be returned or redeemed for cash or credit except where required by law. Items acquired through a "FREE" promotion at Petsense cannot be refunded. To inquire about returning your online purchase, including Buy Online Pickup In Store orders, please contact customerservice@petsense.com.
Petsense Alternatives
Here are some alternatives to petsense.com:
- concordpetfoods.com
- petsupermarket.com
- petsuppliesplus.com
- feederspetsupply.com
- PetFlow.com
- healthypets.com
These websites offer similar products and services as petsense.com. Each has its own unique features and benefits, so it's worth checking out each one to see which best suits your needs. Please note that this list is not exhaustive and there may be other alternatives available.