Petsense Reviews
(Rated by 14 users)
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Are you looking for ways to save money when shopping at Petsense. Our Petsense coupon codes can help you do just that! Over 14 customers have already used our coupons to save an average of $58 with Petsense discount codes. There are currently 16 coupons available, so now is the perfect time to join in on the savings.
Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
20
%OFFGREAT OFFER
GREAT OFFER
Overall Rating
4.4
Base on 14 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.5
- Price & Quality4.4
- Shipping & Delivery4.8
- Customer Service4.4
- Return Policy4.5
Recent Customer Reviews (14)
Dzhamaldin Umkhayev
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Tina Nicholson
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Alexandra Nelson
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Denise Boutot
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Tegan Charlton
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Julia Brauer
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Adam Chamberlain
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Viki Jaeger
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Philipp Traugott
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Tia Read
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Petsense Pricing
Standard Grooming Package
$30 - $90
Add-on Services
$15 - $30
Payment Methods
Accepted Payment Options:
Prices for items on Petsense.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Petsense credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Petsense Pros & Cons
Pros
1
Professional Development and Personal Enrichment: Petsense offers rewarding opportunities for professional development and personal enrichment.
2
Wide Range of Services: Petsense provides a variety of services, including grooming and training.
3
Customer Service: Petsense is committed to providing outstanding customer service.
4
Rewards Program: Petsense has a rewards program called Neighbor's Club, where members can earn free services.
5
Health Insurance Plans: Petsense offers coverage under medical, supplemental medical, dental, vision, and life insurance plans for eligible children, legal spouses, and domestic partners of full-time and eligible part-time team members.
6
Customer Satisfaction: Petsense has an overall score of 4.0 out of 5 stars based on 58 customer reviews, indicating high customer satisfaction.
7
Pet Supplies: Offers a large assortment of pet food, supplies, and services like grooming and training.
8
Employee Discounts: Employees receive a good discount on both Petsense and TSC products.
9
Customer Experience: Provides a tailored experience for customers, focusing on their needs.
CONS
1
Management Issues: Former employees have reported poor management, lack of support, and unprofessional behavior from managers.
2
Understaffing and Overwork: Stores are often understaffed, leading to overworked employees and inconsistent hours.
3
Low Pay: Employees have reported low pay, especially for experienced staff, and a push from corporate to increase work without corresponding pay raises.
4
Stressful Work Environment: The work environment is described as stressful, with a focus on making money rather than supporting employees.
Petsense Features and Benefits
Features
30 Day Return Policy
Allows returns or exchanges within 30 days with proof of purchase for original purchase price if not completely satisfied.
Neighbor's Club Paperless Returns
Active members eligible for 30 Day paperless returns.
Refund Options
Refunds credited to original method of payment (cash, credit card, debit, gift card, check) with proof of purchase.
Professional Grooming and Training Services
Tailored to unique needs of pets of all shapes and sizes, including nail trims, bathing, and full-service grooming.
Flexible Pricing
Varies based on breed, size, coat condition, location, and pet temperament, with standard packages from $30 to $90.
Combo Packages (Bath & Trim, Bath & Brush)
Ensures customers pay only for needed services.
Add-on Services
Personalizes pet's salon experience, starting at $15 up to $30 (premium, essentials, basics, flea cleanse, shed release).
Neighbor's Club Rewards Program
Earn free services; buy 7 of the same qualifying grooming service (Full Groom, Bath & Trim, Bath & Brush) and get 1 free.
Pet Specialty Retailer
Caters to pet owners in small and mid-size communities with wide range of pet food, supplies, grooming, and training.
Professional Development and Personal Enrichment
Offers rewarding opportunities for team members.
Wide Range of Services
Provides grooming and training services.
Outstanding Customer Service
Committed to high-quality service for pet owners.
Health Insurance Plans
Coverage under medical, supplemental medical, dental, vision, and life insurance for eligible children, spouses, and domestic partners of full-time and part-time team members.
High Customer Satisfaction
Overall score of 4.0 out of 5 stars based on 58 reviews.
Large Assortment of Pet Supplies
Offers pet food, supplies, grooming, and training.
Employee Discounts
Good discounts on Petsense and Tractor Supply Company (TSC) products.
Tailored Customer Experience
Focuses on individual customer needs.